Modern software operates in a very complex environment and issues are bound to arise. Often businesses request assistance to get more out of their current CRM application. We offer support at competitive rates and offer pre-paid contracts for greater flexibility.
Telephone
DesignR1 is pleased to do our best in assisting you over the phone.
Call us at:
U.S.A.: 1-877-755-9029
U.K.: +44 (0) 1428 641 722
Technical support by Email is readily available and allows you to communicate with us clearly, at your convenience, irrespective of time zones and distance
Email us at: support@DesignR1.com
Support Ticket
Now you can order support online.
(Minimum one hour; charged in 15 minute increments after.)
Fill out a support ticket online click the NEXT button below.
On-Site
Technical support on site may be necessary or desirable. Simply email or telephone us to discuss your needs.
Remote Diagnostics
It is not always expedient to use on-site servicing. DesignR1 is happy to offer remote, online assistance. This method of external access allows for fast, inexpensive, quick-fix assistance. This service may be reserved in 15 minute increments, ensuring your company has a handy back-up.
Troubleshooting
DesignR1 offers a complete range of troubleshooting services, from simple advice on compression and re-indexing to a complete system evaluation and rebuild.