Especially important to us is our ability to care for our client’s business software needs. Our staff members have strong links with our software suppliers; they make sure we are up to date with technical issues through training courses. Above all, we enjoy our work!
Rainer Hoffmueller Worldwide
Managing Director Rainer founded DesignR1. As a programmer, ACT! Certified Consultant, Sage CRM MME Development Partner, with extensive experience in the semi-conductor industry, he has set the tone for technical expertise and accuracy with an honest and helpful approach to customer needs. An Australian -German who is based in Phoenix AZ; his enjoyment is finding solutions to business needs. His eye for detail is the terror of the firm but he takes the teasing like a true gentleman.
Mark Hammer Worldwide
Technical Director Mark came to DesignR1 directly from Sage in Phoenix where he worked in QA on the new breed of SQL based ACT! One of the most knowledgeable ACT! Consultants today, Mark is also a Sage CRM Certified Consultant and a hardware freak. Taking charge of our web and database hosting services, Mark has general oversight of all things ACT! He is young, quick, and very energetic. Mark’s decisiveness and wide knowledge is a great asset to DesignR1.
Cindy Sturdevant -Human Resources, Phoenix Office
Cindy started as our first office manager when things got too hectic. Her cheerful disposition and professional telephone manner is a delight. She now supports multiple projects.
Greg Ferber – CRM Consultant, Portland Office
Joining us as an experienced Sage CRM and Sage SalesLogix Certified Consultant who also worked at Sage in technical support, Greg Ferber has been programming since age 5. He is now recognized as one of the top programmers working with ACT! Since joining DesignR1, Greg has been very busy with projects for customers, assisting other ACT! Consultants, as well as helping with our own branded suite of ACT! Add-On products.
Michael Kadlub – Senior Consultant, Ohio Office
Michael has over 10 years experience with ACT! and is an ACT! Premier Trainer. He also has experience with Sage SalesLogix and a host of other CRM products. Michael’s specialty is ACT! Sync setup and customizations.
Kevin Ryan – Assistant Programmer, Portland Office
Kevin has worked on a wide variety of programming from databases to robotics! Kevin assists Greg with computer programming. He mainly works on SageCRM and Salesforce.com projects.
James Burlew CRM – Consultant, Portland Office
James has a background in Sage technical support and has recently joined us to care for our customer’s technical issues and in particular to support our web-hosting service. He is also well placed to look after our customers in the North West as an on-site consultant. A tad laid-back this boy!
Hobbies – Flight Simulator, ex-nightclub DJ turned family man. Sad.
Jenny Upson – Associate Consultant, East England Office
Qualifying as one of the first ACC’s in the UK, Jenny has specialized in ACT! implementations and training ever since. She has experience in advanced ACT! Training, setting up internal operational processes to support the Sales Team. Jenny serves as a Sales Account Manager, an IT Field Operations Manager, and a Mortgage Underwriter.